The present General Terms and Conditions of use (conditions of use) regulate the merchanting services and other additional services that in the future will be offered through the EKOHUNTERS S.L. platform under the www.ekohunters.com web domain.
Read carefully these conditions of use of Ekohunters S.L. before using any services provided by it. Visiting the web address or using the services on offer you implicitly agree to having read and accepting with the conditions of the present agreement. If you don't unconditionally accept all the terms and conditions, you are not entitled to use the use of the website or its services. Therefore, the use of the services on offer in Ekohunters S.L. is conditioned by the acceptance and express consent of all the terms and conditions in this agreement.
The company EkohunTERS reserves the right, in its sole discretion, of modifying this agreement at any moment either by posting a notice in the Website or by sending a notification via email or post. You will be responsible of revising and ??? the modifications. Your use of the services after the notification to the user constitutes the acceptance of the terms and conditions of the modified agreement.
Ekohunters S.L. has its registered office at CAMPO VOLANTIN Nº4 -7º - BILBAO, with the company registered in the Biscayne trade registration Bizkaia, España con CIF B95719506 , sociedad inscrita en el registro mercantil de Bizkaia, Tomo 5363, Folio 37, Inscripción Primera Hoja BI-62002. El correo electrónico de contacto es firstname.lastname@example.org
The use of any of the services provided by the Ekohunter.com website makes the web user a client of it, either as a supplier or a consumer. This status as a client carries the total acceptance of the conditions of use and trade of the products, as well as of all the notices , codes of use, special conditions and instructions; made known to the user that replace, complete or alter the present document via the acceptance of them in accordance with the law.
Ekohunters Platform- Service
The website ekohunters.com offers users an array of services divided in two distinct blocks and addressed to two distinct clients with 2 different types of Registration.
1) Vendors(Retail): any individual not regarded as wholesale.
2) 2) Wholesale Buyers (Trade): It is that buyer who buys products wholesale, in the terms and conditions set by the seller
Anyone who wishes to complete the purchase of any product must register to finalise the process.
The services are regulated by the Legal Notice available at the website at all times..
Minors must previously obtain permission from their parents, guardians or legal representatives in order to make use of the services offered. The liability regarding the determination of the contents and services which are accessed by minors corresponds to those persons responsible for them.
The company doesn't gather or request private data or allow registration to any person under the age of 18. If you are under the age of 18 please do not try to register or send us personal data, including your address, phone number or email. No one under 18 can provide personal data to the company.
If we ´learn we are in the possession of personal data concerning a person under 18 without the consent of their guardians we will delete the data as soon as possible. If you believe we are in possession of such data please contact us at email@example.com
Product range and services
The offer of product, its description and qualities is made based on the information and documentation provided by the suppliers of the ekohunters catalogue.
Similarly the pictures, graphic representations or iconography and videos pertaining the products and services, as well as all the trademark, trade names and logos of any kind which appear on the website are intended to provide as much information as possible to the user.
Some of the products because of their special nature can be subjected to particular conditions of sale in addition to the general sale conditions. If that's the case this conditions will at al times be accessible at the corresponding link as well as the description of the product.
This general and particular conditioning is meant, the user prior to the purchase of the product, , to be accepted including but not limiting to the compliance of all agreed upon conditions, terms and fees. If any of the terms and conditions in these Sale Conditions can be modified on special conditions regarding to the product sale. In the case of conflict or contradiction, the special conditions will prevail over these conditions. Therefore the user must read carefully, in addition to the Sale Conditions, the special sale conditions, which will be accepted when the user purchases a product.
The price of products and services offered through the website do NOT include VAT and any other applicable tax. Prices neither include delivery costs. These will be itemized in the payment process and must be accepted upon placing the order. I case of an IMPORT/ESPORT (outside UE) the final purchasing price, does NOT include CUSTOM expenses. This expenses must be paid upon the arrival of the item at destination countries CUSTOM OFFICE..
When the user wishes to purchase a product in the ekohunters shop will be able to do so by selecting the product and adding it to the shopping cart. When a product is added to the shopping cart, the website will ask for personal data in order to process the purchase and shipping. All personal data provided in the purchase form must be true. The user guarantees the authenticity of all that information that he communicates as consequence of the purchase of any product or service.
Likewise the user will be responsible of keeping up to date all the data provided to ekohunters. The user will be solely responsible for any inaccurate or false data and for the damages it may cause ekohunters or third parties.
All personal data provided by the user will be treated and protected in accordance to what the Law 15/1999 states for Data protection.
Once the information is complete and the payment form is selected ekohunters will provide on-screen all information pertaining the order: services, product pricing, additional costs, duties and taxes; if any and the delivery date and the purchasing condition acceptance check box with a link to the terms and conditions that will govern the contract, these must be accepted after reading them.
It will be nedeed to accept the terms and conditions by dialing the acceptance box of these conditions governing the sale. This is an indispensable requirement to finish the purchase..
Once the terms are accepted the purchase will be completed by clicking the “Make purchase” button. Which will trigger the obligation by the designer-seller to deliver the purchased product as well as the obligation by the buyer to settle the purchase price.
The payment of the products and services purchased through the website can be settled by these payment methods:
Credit cards (VISA, MasterCard, American Express)
In case the buyer chooses this method to pay the cart, the shipping will not occur until the moment the transfer becomes effective by the buyer. The buyer will have 3 working days to make the corresponding entry in the bank account provided by the designer from the moment he or she receives the order confirmation mail. In case this transfer is not done in those 3 days, the order will be canceled.
All payments for products in ekohunters.com be subject to a fee by credit card or paypal in order of processing up to 3.5% and 0.35 € of processing fee payments.
The user must inform ekohunters as quickly as possible of any fraudulent movement or payment made with their card on the website, so as to enable ekohunters to take any necessary action.
Ekohunters takes the necessary security measures in order to protect its clients and the data provided by them. The payment process operates on a secure server using the SSL( Secure Socket Layer) protocol, that establishes a connexion that transfers encrypted data. The user it's transferring the data to the ekohunters internet server and not to any other, and between the internet server and the user the data is transmitted encrypted, averting any manipulation or caption by third parties.
Additionally ekohunters expresses that, any storage or access to sensitive data relating to the form of payment or its processing entity, will be to manage payments and collections.
Once the purchase is finalised, a electronic document that formalises the contract and verifies the purchase is created. At that moment an email is sent to the user with the final purchase conditions and with all the order, payment, delivery and billing information.
The payment will be formalised at the reception of the confirmation email detailing the purchase. sent by ekohunters.
In the case of payment through bank transfer the price of the purchased product will not be settled and therefore the product will not be sent to the buyer until the bank transfer is made.
The user-buyers will be able to check their user panel, after registering the order.
1) Fulfil the charged price as well as the logistic and custom costs.s
2) Provide personal data in order to make the purchase(payment) and the shipping. It will be the users responsibility to keep the personal data up to date.
3) The user must ensure that all the information provided in the purchase form is true and accurate
4) The users must accept the purchase conditions and website rules to finalise the purchase
5) The user must inform ekohunters as quickly as possible of any fraudulent movement or payment made with their card on the website, so as to enable ekohunters to take any necessary action.
6) The user until the product is received will answer as quickly and carefully as possible to any correspondence regarding the purchasing process.
Neither Parties are not responsible for any breach or delay in compliance to circumstances related to circumstances that could not been prevent (Force Majeure).
A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following::
Strikes, lock-outs or other industrial action; or civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or impossibility of the use of public or private telecommunications networks.
Our obligations under this Agreement and/or any Services are suspended for the period that the Force Majeure Event continues, and we will extend the time to perform these obligations for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under this Agreement and/or any Service can be performed despite the Force Majeure Event.
The user will have as prescribed by the law 14 calendar days since the user or a party stated by it, not taking into account the carrier, acquires the product or a) from contracting the service (unless it has started running or have been fully implemented) to cancel the purchase contract as established by law. That is, for example for hiring as a product manager.
The withdrawal is excluded for any product that is customised. Namely, exclusive products ordered by the client to the designer beyond the day of hiring this service. That is, as required by law you may only exercise the withdrawal for this type of service the day of the contract.
Withdrawal forms will be at the disposal of the clients in case they wish to use them. The right to withdrawal can be exercised as long as it's unambiguous and is sent directly to ekohunters either by mail or email, as established by the withdrawal form.
The user has 14 calendar days since expressing their wish to return the product to the seller. Likewise ekohunters has 7 calendar days since the withdrawal declaration to return the purchase price once the product has already been returned to the seller. Ekohunters can retain the refund until the goods are received by the seller or until the user has submitted prove of the return.
Equally the returned products(Goods) after the user withdrawal will be thoroughly checked out , any decrease in value that they may have suffered as a result of poor handling will be the users responsibility.
As a result of exercising the right to withdrawal the user will have to pay for the return costs of the product, which can be high due to the special features of the product.
This right to withdrawal will not be exercisable on all professional services offered by ekohunters. The cancellation of these services will not be exercisable once the services have been started or performed, if they are a supply of goods tailored to the consumer/users demands.
If the purchased product is not available either by force majeure or reasons related to ekohunters, ekohunters will inform by email of the products availability period and will request the complete or partial cancellation of the order. Complete cancellation will result in a total refund and a partial will carry a refund of the price of the unavailable purchased products.
Warranties of products and services offered by ekohunters.com
The seller (designer) must deliver the consumer and user products which comply with the contract, responding to him for any lack of conformity which exists at the time of delivery.
¿What warranty do items purchased on ekohunters.com have?
The products and services sold by the designers / producers via the online platform EKOHUNTERS have a two (2) year warranty for lack of conformity. The user shall notify the lack of conformity to Ekohunters using the mail-enabled for that purpose within the user control panel(RMA).
In this cases, only after the customer has open a new RMA, Ekohunters will contact the seller in order to achieve a satisfactory management of the RMA.
Likewise, the manufacturer is responsible for managing the necessary after-sales parts warranty, refunds and spare parts, as stated by the Law
Important notice: the guarantee conditions varies depending on the producer. you will find the terms of the warranty attached to the products label
Warranty and liability disclaimer
Running of the ekohunters.com website
Ekohunters does not guarantee the availability and continuance of the website.
Whenever possible, EKOHUNTERS will give prior notice of interruptions and, complete stop of the functioning of the website.
EKOHUNTERS doesn't guarantee the use of the website for any particular activity other than the offered services, and doesn't guarantee its infallibility..
EKOHUNTERS excludes, to the extent permitted by the law, any liability for damages of any kind that may be due to lack of availability or continuity in the operation of the service, or the fraudulent use that Users They may have been able to attribute to it, his fallibility, and in particular, though not exclusively, to the failures in access to different web pages website or those from which the service is provided.
The only responsibility for losses assumed by EKOHUNTERS suffered by designers as a result of our breach of any of the terms of the Agreement, is strictly limited to the total fees effectively paid by you within six months immediately preceding the date of the infringement .The only responsibility for losses assumed by EKOHUNTERS designers who suffer as a result of our breach of any of the terms of the agreement, is strictly limited to the total fees you actually paid for within six months immediately preceding the date of the infringement.
EKOHUNTERS does not guarantee the absence of virus or other elements in the content that may alter your computer system (software and hardware) or electronic documents and files stored on their computer system.
Ekohunters won't be responsible of indirect damage that occur as a secondary effect to the main loss or damage, including but not limited to:
loss of income or revenue
loss of business
loss of profits or contractsloss of anticipated savings
loss of data
EKOHUNTERS does not assume any liability arising from the use that users may make of the materials of the Website or linked websites, whether prohibited or permitted, in violation of intellectual property rights and / or industrial contents of the website or third.
EKOHUNTERS does not assume any responsibility for any damage or harm caused to users as a result of normal or abnormal operation of the search tools, organization or location of the content and / or access to the Website and in general , errors or problems arising in the development or implementation of the technical elements that the website or provide to the user program.
EKOHUNTERS does not assume any responsibility for the acts or omissions of third parties, regardless of whether these third parties may be bound by a contractual EKOHUNTERS.
EKOHUNTERS does not assume any responsibility for the access of minors to the content included on the website, being the responsibility of parents or guardians to exercise proper control over the activity of children or minors in their care or install any tools Control of Internet use in order to prevent access to materials or content unsuitable for minors, as well as sending personal data without the permission of their parents or guardians.
EKOHUNTERS assumes no responsibility for any errors or delays in access to the Website by the user when entering your data in the registration form, the slowness or inability to receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems on the Internet, fortuitous events or force majeure and any other unforeseeable contingency EKOHUNTERS good faith.
EKOHUNTERS assumes no responsibility whatsoever for failures or incidents that may occur in communications, defaced or incomplete transmissions so that there is no guarantee that the Website is constantly operating.
EKOHUNTERS assumes no responsibility for any errors or damage to the Website by inefficient use and bad faith on the part of the user.
EKOHUNTERS does not assume any responsibility for the operational or problems with the email address provided by the user for sending the order confirmation.
EKOHUNTERS promises to solve the problems that may arise and provide all necessary support to the user to reach a quick and satisfactory resolution of any incidents that may arise in the Website.
If suspected of disloyal or unlawful misconduct Ekohunters reserves the right at our sole discretion, at any time and without liability or the need to give you prior notice or to refund any unused services to; suspend or revoke your registration (where applicable) and your right to access and/or use ekohunters or submit any Content to ekohunters.
This Agreement and all matters arising from or connected with it (including but not limited to any non-contractual obligations) shall be governed by and construed in accordance with Spanish law. Each Party agrees that the courts of Bilbao have exclusive jurisdiction to determine any dispute arising out of or in connection with this Agreement unless the law sees fit in other way.
All conditions, representations, warranties and other terms which might otherwise be implied by statute, common law or the law of equity are excluded.
If any of the Terms or conditions and any dispute or claim arising out of or in connection with it or its subject matter are considered non enforceable or invalid in any way, the rest of the Website Terms and Conditions shall prevail.
To register as a buyer in the ekohunters platform you acknowledge that you have read, understood and agree to be bound by the legal notice as well as the conditions of use and the legal clauses governing this site and that you agree to accept this contract terms in your contractual relathionship with ekohunters.com.