The present General Terms and Conditions of use (conditions of use) regulate the merchanting services and other additional services that in the future will be offered through the Ekohunters S.L. platform under the following web domain.www.ekohunters.com
Read carefully these conditions of use of Ekohunters S.L. before using any services provided by it. Visiting the web address or using the services on offer you implicitly agree to having read and accepting with the conditions of the present agreement. If you don't unconditionally accept all the terms and conditions, you are not entitled to use the use of the website or its services. Therefore, the use of the services on offer in Ekohunters S.L. is conditioned by the acceptance and express consent of all the terms and conditions in this agreement.
The company Ekohunters reserves the right, in its sole discretion, of modifying this agreement at any moment either by posting a notice in the Website or by sending a notification via email or post. You will be responsible of revising and adjust to the modifications. Your use of the services after the notification to the user constitutes the acceptance of the terms and conditions of the modified agreement.
Ekohunters S.L. has its registered office at Campo Volantín street with the company registered in the Biscayne trade registration Tomo 5363, Folio 38, Inscripción Primera Hoja BI-62002.Contact email email@example.com
The use of any of the services provided by the Ekohunter.com website makes the web user a client of it, either as a supplier or a consumer. This status as a client carries the total acceptance of the conditions of use and trade of the products, as well as of all the notices , codes of use, special conditions and instructions; made known to the user that replace, complete or alter the present document via the acceptance of them in accordance with the law.
If you wish to subscribe as a vendor in the ekohunters platform you must provide assurances of:
-Being able to enter into a binding contract;
If you are a Sole proprietor/Legal person, Being at least 18 years of age.
And you must guarantee and verify that all the information in the application form is true and accurate.
By registering as a seller, you accept the general conditions of use of the platform.
We reserve the right to reject or accept any “Seller” application in our sole discretion.
The acceptance of these terms and conditions will link ekohunters.com to the vendor.
Ekohunter will not in any case be a part of any existing or future contract between the designer(vendor) and the buyer of its product.
Likewise ekohunter will not be held responsible of any lose or damage resulting of any contractual obligations entered into by any individual,partnership or company through the website ekohunters.com
The designer will indemnify us against all costs, claims, damages arising from its relationships with users in the exercise of their activity within the platform ekohunters.com.
Ekohunters can not in any case guarantee good relations with buyers users (particularly as regards their ability or willingness to pay for their products)
Furthermore ekohunters can not guarantee the designer to a certain / fixed amount of transactions as a result of using our services and /or website.
Ekohunters.com offers users the possibility of selling RETAIL (small amount of unities) and/or WHOLESALE, sellers able to sell large amount of unities of one product( trade). It will be the seller who sets the number of products he or she considers as wholesale (wholesale prices), setting prices for each of the sections of sales who are different
PAYMENT COLLECTION MANAGEMENT
CUSTOM AND TARIFFS MANAGEMENT
CONOCIMIENTO: KNOWLEDGE: We share all our knowledge on the ecodesign world in orde to help ecodesigners promote and sell their products. Registering, you will have acces to our International ENVIRONMENTAL CERTIFICATES, FAIRS, PRIZES, AWARDS listings . You will also take advante of our strategic partnership with Material connexion and acces the worlds largest sustainable materials database.
Those who wish to offer their items(suppliers of raw material, vendors of sustainable product) through the website ekohunters.com as well as make use of the professional services described in the legal noticeshall be registered. (To this end an application is made available).
As a seller/vendor you will be asked to create a password that will allow you to login to a secure ekohunters.com vendor area where you will be able yo offer your product/items/goods for sale to other users of our site. Managing your seller/vendor profile, keeping it up to date and regularly checking it for messages and notifications (such as sales or questions about items) is your responsibility. You ensure that all the information posted on your vendor profile is truthful and accurate in every way.
Our website ekohunters.com can be used to buy the items of any registered designer.
Each designer shall regularly comply with the sale orders of their products. Only items that are posted in the website and that can be made and delivered to the clients at the specified deadline, can be offered for sale.
When a user purchases a product a binding contract is created between the buyer and You(the designer). The designer will be required by law to perform the contract swiftly and in accordance with applicable laws ( (Venta a Distancia Ley de Servicios de la Sociedad de la Información y del Comercio Electrónico __ley 34/2002). You are responsible of providing any purchaser of your product all the information regarding the sale contract including but not limiting to; the terms of the contract, the delivery information and the use (if that is the case) of any of their personal data.
Any product for sale must be provided with the appropriate packaging that you believe is necessary for the safety of the product and you must add this additional cost separately to the price of the main item..
We reserve the right to remove any product that doesn't comply with the agreed terms or that or for any other reason it deems appropriate, at our discretion.
The prices of your products listed in Ekohunters.com will at least match the smallest price listed for sale either in your commercial brand, in another online retailer or in the general market.
Responding within 24 hrs of receiving online communication from users( Non compliance will affect the seller rating within the platform) regarding purchase request or any other requests. Therefore you must regularly check the email notifications of your selected email account( the one you will use for your ekohunters.com account). Likewise, the seller will have a maximum period of 72 hours to prepare the sold product, suitably packaged, so that the logistics service can pick it up. This requirement is limited to products in stock and will not apply to products with a longer manufacturing period or that are ordered custom-made. (Specified in the product sheet).
You must have by law a insurance coverage for your business.
All the information provided must be true and accurate for the services of the commercialisation of your product to come into effect.
The designer must guarantee the quality of the information given in the product card. Information that will be used by ekohunters to analyse and asses the product according to the criteria of theEKO label
The designer will not infringe any rights of a third party, including intellectual property rights while using any of the services provided by ekohunters.com
The designer will not sell any product that infringes any law or any rights of a third party, including intellectual property rights.
The seller commits to delivering the product to the buyer as swiftly as possible.
The designer agrees to accept any necessary changes made to help the better visualisation of the product on the webpage
All payments for products purchased in ekohunters.com will be collected by ekohunters.com on behalf of the designer and our fees and charges will be deducted. You will receive our payment twice a month,the 15th of every month for the first quarter of that month and the 1st of every month for the second quarter of the previous month.
The reimbursement policy expires once the product is successfully delivered to the client , and the 14 available days for its return expire.
Ekohunters will not accept and will take appropriate measures against it, any attempt to evade fees or charges related to the sale of the product through the platform ekohunters.com
The evasion of these fees will carry the termination of the ekohunters.com member agreement, in addition to appropriate judicial measures.
Bad habits are listed below:
-Publishing any information in any of the spaces inside the ekohunters.com platform that will allow direct contact between seller and buyer in order to trade products outside the platform ekohunters.com (URL addresses to websites, emails, phone numbers, etc.), and that may lead to the evasion of the fees resulting from the sale and purchase of products through ekohunters.com.
-The use of private messaging services provided by our site to advertise external shopping information or promote the purchase of items outside of ekohunters.com to other users.
-The use of our website's picture uploading software for advertisement of business names, web addresses and other contact information.
-The use of characters or their combination that can be interpreted as contact information, such as, “(a)”, “[a]”or “al” to represent @ or other similar representations.
-Both sellers and buyers authorize monitoring communications within the ekohunters.com platform to ensure the proper functioning of the platform and its own security at our Site.
The designer will be responsible of keeping track of the stock in the ekohunters.com shop and keeping it up to date. If a product purchased in the online shop is out of stock and therefore it cannot be shipped, the seller will have to reimburse the price.
The clients will be able to demand un reembolso si un producto no se envía y se entrega dentro del tiempo especificado para dicho producto or if the product is defective. All deadlines are approximate and may be extended for various reasons, logistics, production ... etc. Ekohunters will be not be responsible in any case for compliance with these deadlines being held both by the designer and the logistics company.
All the refunds made in accordance with this section will be deducted to the seller from the accumulated monthly cost along with the payment processing fee that are charged in the purchase order and the reimbursement.
Without prejudice to any other rights or remedies the parties may have, any party can terminate with immediate effect the Agreement, prior notice to the other party, without any liability whatsoever, if:
The rights to use our Services on ekohunters.com shall terminate immediately upon termination of the Agreement for any reason stated as grounds for termination. We will be entitled to invoice you for any Commissions that have arisen and will be obliged to pay such fees and any other outstanding invoices in accordance with our payment terms.
We reserve the right to suspend access to our site and services at any moment for breach of terms and conditions, without prejudice to any other rights or remedies.
Without prejudice to any other rights or remedies, either parties may terminate this Agreement immediately upon notice to the other party.
The seller shall be responsible for unequivocally expressing his wish to withdraw from the contract and for communicating this withdrawal by the appropriate means in the Withdrawal Form section. The seller is responsible for ensuring that such communication is effective
The rights to use our Services on ekohunters.com shall terminate immediately upon termination of the Agreement for any reason stated as grounds for termination.
We will be entitled to invoice you for any commissions that have arisen and we will be obliged to pay such fees and any other outstanding invoices in accordance with our payment terms.
We reserve the right to suspend your access to our site and services at any time for any breach by you of any of these terms and conditions, without prejudice to any other rights or remedies.
The designer accepts by using our site that everyday correspondence will be primarily electronic. We will contact you via email providing information regarding posts on our website. For the purpose of this contract you agree that electronic media will be the communication form between parties and acknowledges that all electronic communication including contracts and notices meets all legal requirements.
In case of withdrawal of contract from your part, used the tab designed for such purpose (form of withdrawal). Ekohunters will receive a communication, and previous study of the state of the existing contract and unsubscribe the designer, in the shortest possible time.
Neither Parties are not responsible for any breach or delay in compliance to circumstances related to circumstances that could not been prevent (Force Majeure).
A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:
Strikes, lock-outs or other industrial action; or civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or impossibility of the use of public or private telecommunications networks.
Our obligations under this Agreement and/or any Services are suspended for the period that the Force Majeure Event continues, and we will extend the time to perform these obligations for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under this Agreement and/or any Service can be performed despite the Force Majeure Event.
"The price of products settled by the seller should include VAT in the General users sectionThe price of products settled by the seller should NOT include VAT in the TRADE users section"
The payment of the products and services purchased through the website can be settled by these payment methods:
-Credit Cards (VISA, MasterCard, American Express)
-Bank transfers- In case the buyer chooses this method to pay the cart, the shipping will not occur until the moment the transfer becomes effective by the buyer. The buyer will have 3 working days to make the corresponding entry in the bank account provided by the designer from the moment he or she receives the order confirmation mail. In case this transfer is not done in those 3 days, the order will be canceled.
Ekohunters takes the necessary security measures in order to protect its clients and the data provided by them. The payment process operates on a secure server using the SSL( Secure Socket Layer) protocol, that establishes a connexion that transfers encrypted data. The user it's transferring the data to the ekohunters internet server and not to any other, and between the internet server and the user the data is transmitted encrypted, averting any manipulation or caption by third parties.
Additionally ekohunters expresses that, any storage or access to sensitive data relating to the form of payment or its processing entity, will be to manage payments and collections.
If the purchased product is not available either by force majeure or reasons related to ekohunters, ekohunters will inform by email of the products availability period and will request the complete or partial cancellation of the order. Complete cancellation will result in a total refund and a partial will carry a refund of the price of the unavailable purchased products.
The seller (designer) must deliver the consumer and user products which comply with the contract, responding to him for any lack of conformity which exists at the time of delivery.
The products and services sold by the designers / producers via the online platform EKOHUNTERS have a two (2) year warranty for lack of conformity. The user shall notify the lack of conformity to Ekohunters using the mail-enabled for that purpose within the user control panel(RMA).
In this cases, only after the customer has open a new RMA, Ekohunters will contact the seller in order to achieve a satisfactory management of the RMA.
Likewise, the manufacturer is responsible for managing the necessary after-sales parts warranty, refunds and spare parts, as stated by the Law
Important notice: the guarantee conditions varies depending on the producer. you will find the terms of the guarante attached to the products label
Running of the ekohunters.com website
Ekohunters does not guarantee the availability and continuance of the website.
Whenever possible, Ekohunters will give prior notice of interruptions and complete stop of the functioning of the website.
Ekohunters doesn't guarantee the use of the website for any particular activity other than the offered services, and doesn't guarantee its infallibility.
Ekohunters excludes, to the extent permitted by the law, any liability for damages of any kind that may be due to lack of availability or continuity in the operation of the service, or the fraudulent use that Users They may have been able to attribute to it, his fallibility, and in particular, though not exclusively, to the failures in access to different web pages website or those from which the service is provided.
The only responsibility for losses assumed by Ekohunters suffered by designers as a result of our breach of any of the terms of the Agreement, is strictly limited to the total fees effectively paid by you within six months immediately preceding the date of the infringement .The only responsibility for losses assumed by Ekohunters designers who suffer as a result of our breach of any of the terms of the agreement, is strictly limited to the total fees you actually paid for within six months immediately preceding the date of the infringement.
Ekohunters won't be responsible of indirect damage that occur as a secondary effect to the main loss or damage, including but not limited to:
Loss of income or revenue
Loss of Business
Loss of Profit or Contracts
Loss of Previous Savings
Loss of Data
Ekohunters does not guarantee the absence of virus or other elements in the content that may alter your computer system (software and hardware) or electronic documents and files stored on their computer system.
Ekohunters does not assume any liability arising from the use that users may make of the materials of the Website or linked websites, whether prohibited or permitted, in violation of intellectual property rights and / or industrial contents of the website or third.
Ekohunters does not assume any responsibility for any damage or harm caused to users as a result of normal or abnormal operation of the search tools, organization or location of the content and / or access to the Website and in general , errors or problems arising in the development or implementation of the technical elements that the website or provide to the user program.
Ekohunters does not assume any responsibility for the acts or omissions of third parties, regardless of whether these third parties may be bound by a contractual Ekohunters
Ekohunters does not assume any responsibility for the access of minors to the content included on the website, being the responsibility of parents or guardians to exercise proper control over the activity of children or minors in their care or install any tools Control of Internet use in order to prevent access to materials or content unsuitable for minors, as well as sending personal data without the permission of their parents or guardians.
Ekohunters assumes no responsibility for any errors or delays in access to the Website by the user when entering your data in the registration form, the slowness or inability to receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems on the Internet, fortuitous events or force majeure and any other unforeseeable contingency EKOHUNTERS good faith.
Ekohunters assumes no responsibility whatsoever for failures or incidents that may occur in communications, defaced or incomplete transmissions so that there is no guarantee that the Website is constantly operating.
Ekohunters assumes no responsibility for any errors or damage to the Website by inefficient use and bad faith on the part of the user.
Ekohunters does not assume any responsibility for the operational or problems with the email address provided by the user for sending the order confirmation.
Ekohunters promises to solve the problems that may arise and provide all necessary support to the user to reach a quick and satisfactory resolution of any incidents that may arise in the Website.
If suspected of disloyal or unlawful misconduct Ekohunters reserves the right at our sole discretion, at any time and without liability or the need to give you prior notice or to refund any unused services to; suspend or revoke your registration (where applicable) and your right to access and/or use ekohunters or submit any Content to ekohunters.
This Agreement and all matters arising from or connected with it (including but not limited to any non-contractual obligations) shall be governed by and construed in accordance with Spanish law. Each Party agrees that the courts of Bilbao have exclusive jurisdiction to determine any dispute arising out of or in connection with this Agreement unless the law sees fit in other way.
All conditions, representations, warranties and other terms which might otherwise be implied by statute, common law or the law of equity are excluded.
If any of the Terms or conditions and any dispute or claim arising out of or in connection with it or its subject matter are considered non enforceable or invalid in any way, the rest of the Website Terms and Conditions shall prevail.
To register as a buyer in the ekohunters platform you acknowledge that you have read, understood and agree to be bound by the legal notice as well as the conditions of use and the legal clauses governing this site and that you agree to accept this contract terms in your contractual relathionship with ekohunters.com.
Ekohunters S.L Campo Volantín nº4-7º 48007 Bilbao, Bizkaia
Ekohunters. All Rights Reserved 2015-2019.
Ekohunters,sl.l ha sido beneficiaria del Fondo Europeo de Desarrollo Regional cuyo objetivo es Mejorar la competitividad de las Pymes , impulsando la estrategia online de la empresa a nivel internacional a través del Marketing Digital. Para ello ha contado con el apoyo del Programa Xpande Digital de la Cámara de Comercio de Bilbao.