The present General Terms and Conditions of use (conditions of use) regulate the merchanting services and other additional services that in the future will be offered through the EKOHUNTERS S.L. platform under the web domain. www.ekohunters.com
Read carefully these conditions of use (Agreement) of Ekohunters S.L. before using any services provided by it. Visiting the web address or using the services on offer you implicitly agree to having read and accepting with the conditions of the present agreement. If you don't unconditionally accept all the terms and conditions, you are not entitled to use the use of the website or its services. Therefore, the use of the services on offer in Ekohunters S.L. is conditioned by the acceptance and express consent of all the terms and conditions in this agreement.
Ekohunters,s.l. reserves the right, in its sole discretion, of modifying this agreement at any moment either by posting a notice in the Website or by sending a notification via email or post. You will be responsible of revising and adjusting to the use of the plattform regarding the modifications. Your use of the services after the notification to the user constitutes the acceptance of the terms and conditions of the modified agreement.
Ekohunters S.L., owner of the ekohunters.com domain, has its registered office at Campo Volantín, 4 street, 7th Floor, Bilbao, Bizkaia, Spain with the company registered in the Biscayne trade registration B 95719506, volume 5363, Sheet 37. Registration first page BI-62002. The contact email is firstname.lastname@example.org
The use of any of the services provided by the Ekohunter.com website makes the web user a client of it, either as a supplier or a consumer. This status as a client carries the total acceptance of the conditions of use and trade of the products, as well as of all the notices , codes of use, special conditions and instructions; made known to the user that replace, complete or alter the present document via the acceptance of them in accordance with the law.
If you wish to subscribe as a vendor Ekohunters.com platform you must provide assurances of:
Being able to enter into a binding contract. If you are a Sole proprietor/Legal person, being at least 18 years of age.You are responsable of all the information included in your ekohunters profile is true and accurate.
You can request joining as a vendor by filling out the register " i want to sell" form available at ekohunters.com. You will be notified by email if your application is accepted .When registering, you automaticaly accept these terms and conditions. We reserve the right to reject or accept any vendor application in our sole discretion..
The acceptance of these terms and conditions will link ekohunters.com to the vendor.
Ekohunters cannot under any circumstances guarantee the correct disposition of purchaser users, especially with regard to their ability or willingness to pay for their products.
Furthermore ekohunters cannot guarantee the designer a certain/fixed amount of transactions as a result of using our services and/or website.
The loss in transit of the item purchased through the website ekohunters, will not in any case suppose a waiver of the charges corresponding to the sale of the product through the website ekohunters.
In case Ekohunters results responsable of loss or damage of the purchased item, we will contact the buyer of the items and guaranteeing a fair and reasonable solution either by reimbursement or replacement of the item.
1- Seller shop, products for sale that meet the requirements and quality values (ecodesign) that the platform pretends to implement y promote through Eko Label
Ekohunters.com offers users the possibility of selling RETAIL (small amount of unities) and/or WHOLESALE, sellers able to sell large amount of unities of one product( trade). It will be the seller who sets the number of products he or she considers as wholesale (wholesale prices), setting prices for each of the sections of sales who are different
2- Ecommerce marketing
3- Logistics management
4- Payment collection management
5- Customs and tariffs management
6- Knowledge: We share all our knowledge on the ecodesign world in orde to help ecodesigners promote and sell their products.
7- Personal control panel.
The website Ekohunters.com offers users-sellers an array of services focused on both, individuals and companies and public organisms
Those who wish to offer their goods/items//products (suppliers of raw material, vendors of sustainable product) through the website ekohunters.com as well as make use of the professional services described in the legal notice shall be registered. To this end an application is made available.
As a seller/vendor you will be asked to create a password that will allow you to login to a secure ekohunters.com vendor area where you will be able yo offer your product/items/goods for sale to other users of our site. Managing your seller/vendor profile, keeping it up to date and regularly checking it for messages and notifications (such as sales or questions about items) is your responsibility. You ensure that all the information posted on your vendor profile is truthful and accurate in every way.
Each designer shall regularlycomply with the sale orders of their products.Only items that are posted in the website and can be made and delivered to the clients at the specified deadline, can be offered for sale
When a user purchases a product a binding contract is created between the buyer and You(the designer). The designer will be required by law to perform the contract swiftly and in accordance with applicable laws ( (Venta a Distancia Ley de Servicios de la Sociedad de la Información y del Comercio Electrónico __ley 34/2002). You are responsible of providing any purchaser of your product all the information regarding the sale contract including but not limiting to; the terms of the contract, the delivery information and the use (if that is the case) of any of their personal data.You shall not useany of this personal data for any other purpose than delivering the purchased products.
Any product for sale must be provided with the appropriate packagingthat you (seller) believe is necessary for the safety of the product.
We reserve the right to remove products for sale from our site that do not agree with these terms, or for any other reason at our discretion.
Minors must previously obtain permission from their parents, guardians or legal representatives in order to make use of the services offered, who will be held responsible for all acts performed by children in their care.
1) The prices of your products listed in Ekohunters.com will at least match the smallest price listed for sale either in your commercial brand, in another online retailer or in the general market.
2) Responding within 48 hrs of receiving online communication from users( Non compliance will affect the seller rating within the platform) regarding purchase request or any other requests. Therefore you must regularly check the email notifications of your selected email account( the one you will use for your ekohunters.com account). Likewise, the seller will have a maximum of 72 hours to prepare the product sold, conveniently pack it as correspond, so that the logistics service pick it up. This requirement is limited to the products in stock and will not count for products whose production time is greater or manufactured as requested. (Specified in the data sheet)
3) You must have by law a insurance coverage for your business.
4) All the information provided must be true and accurate for the services of the commercialisation of your product to come into effect.
5) The seller must guarantee the quality of the information given in the product card. Information that will be used by ekohunters to analyse and asses the product according to the criteria of the EKO label.
6) The seller will not infringe any rights of a third party, including intellectual property rights while using any of the services provided by ekohunters
7) The seller will not sell any product that infringes any law or any rights of a third party, including intellectual property rights.
8) The seller commits to delivering the product to the buyer as swiftly as possible.
9) The seller agrees to accept any necessary changes made to help the better visualisation of the product on the webpage
All payments for products purchased from ekohunters.com will be collected by us on behalf of the designer and deducted from our commission and applicable fees. They will then be bagged from the seller of the product.
The payment by ekohunters, resulting from the deduction to the sales amount of the agreed upon commercial fees will be transferred as determined by the payment policy 2 times per onth. In the 15th and 1st of each month to the account number given.
The reimbursement policy expires once the product is successfully delivered to the client.
Ekohunters will not accept and will take appropriate measures against it, any attempt to evade fees or charges related to the sale of the product through the platform ekohunters.com.
The evasion of these fees will carry the termination of the ekohunters.com member agreement, in addition to appropriate judicial measures.
These, and any other wrongpractices done by the users of the platform will result in the appropriate legal actions by ekohunters.com that will attend to court or any other existing bodies in defense of the rights that protect him.
Bad practices are listed below:
Publishing any information in any of the spaces inside the ekohunters.com platform that will allow direct contact between seller and buyer in order to trade products outside the platform ekohunters.com (URL addresses to websites, emails, phone numbers, etc.), and that may lead to the evasion of the fees resulting from the sale and purchase of products through ekohunters.com
The use of private messaging services provided by our site to advertise external shopping information or promote the purchase of items outside of ekohunters.com to other users.
The use of our website's picture uploading software for advertisement of business names, web addresses and other contact information.
The use of characters or their combination that can be interpreted as contact information, such as, “(a)”, “[a]”or “al” to represent @ or other similar representations.
Ekohunters to ensure the proper functioning of the platform and security for our customers, monitors all communications occurring between the parties (Sellers - Buyers) on our Site.
The ekohunters.com service users accept by using our site that everyday correspondence will be primarily electronic. We will contact you via email providing information regarding posts on our website. For the purpose of this contract you agree that electronic media will be the communication form between parties and acknowledges that all electronic communication including contracts and notices meets all legal requirements.
In case of withdrawal from the contract, you will use the tab TINNAME accessible from your user control panel. Ekohunters will receive the communication, and after studying the status of the existing contract, will terminate the designer as soon as possible.
Neither Parties are not responsible for any breach or delay in compliance to circumstances related to circumstances that could not been prevent (Force Majeure).
A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:
Strikes, lock-outs or other industrial action; or civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or impossibility of the use of public or private telecommunications networks.
Our obligations under this Agreement and/or any Services are suspended for the period that the Force Majeure Event continues, and we will extend the time to perform these obligations for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under this Agreement and/or any Service can be performed despite the Force Majeure Event.
The price of products settled by the seller should include VAT in the General users section
The price of products settled by the seller should NOT include VAT in the TRADE users section
Access for all those interested in purchasing products in the shop is completely free.
Anyone who wishes to complete the purchase of any product sold on Ekohunters.com could either register or continue as guest.
The services are regulated by the Legal Notice available at the website at all times.
Minors must previously obtain permission from their parents, guardians or legal representatives in order to make use of the services offered. The liability regarding the determination of the contents and services which are accessed by minors corresponds to those persons responsible for them.
The company doesn't gather or request private data or allow registration to any person under the age of 18. If you are under the age of 18 please do not try to register or send us personal data, including your address, phone number or email. No one under 18 can provide personal data to the company.
If we ´learn we are in the possession of personal data concerning a person under 18 without the consent of their guardians we will delete the data as soon as possible. If you believe we are in possession of such data please contact us at email@example.com.
The offer of product, its description and qualities is made based on the information and documentation provided by the suppliers of the ekohunters catalogue.
Similarly the pictures, graphic representations or iconography and videos pertaining the products and services, as well as all the trademark, trade names and logos of any kind which appear on the website are intended to provide as much information as possible to the user.
Some of the products because of their special nature can be subjected to particular conditions of sale in addition to the general sale conditions. If that's the case this conditions will at al times be accessible at the corresponding link as well as the description of the product.
This general and particular conditioning is meant, the user prior to the purchase of the product, , to be accepted including but not limiting to the compliance of all agreed upon conditions, terms and fees. If any of the terms and conditions in these Sale Conditions can be modified on special conditions regarding to the product sale. In the case of conflict or contradiction, the special conditions will prevail over these conditions. Therefore the user must read carefully, in addition to the Sale Conditions, the special sale conditions, which will be accepted when the user purchases a product.
When the user wishes to purchase a product in the ekohunters shop will be able to do so by selecting the product and adding it to the shopping cart. When a product is added to the shopping cart, the website will ask for personal data in order to process the purchase and shipping. All personal data provided in the purchase form must be true. The user guarantees the authenticity of all that information that he communicates as consequence of the purchase of any product or service.
Likewise the user will be responsible of keeping up to date all the data provided to ekohunters. The user will be solely responsible for any inaccurate or false data and for the damages it may cause ekohunters or third parties.
After completing the data and selected the method of payment, Ekohunters will provide the user with all the information on screen where the user will be informed of the characteristics of the order, product / s and service / s, price, shipping prices, delivery date. Keep in mind that in case of an Import / Export, custom expenses must be paid, being the buyer responsible for taking charge of this expenses. Ekohunters will by all means try to inform the buyer with at least and aproximatte custom cost on the next days after the pruchase has been ordered.
The acceptance of the general Termas and conditions is mandatory so the purchase can be completed by clicking the “Make purchase” button.
Once the conditions are accepted, we will proceed to complete the purchase by selecting the button "Make the Order" that will automatically generate the obligation to the seller bor delivering the requested product/s as well as the obligation arising in the buyer to meet the purchase price of the product / s requested.
The payment of the products and services purchased through the website can be settled by these payment methods:
Credit Cards (VISA, MasterCard, American Express)
Bank transfers- In case the buyer chooses this method to pay the cart, the shipping will not occur until the moment the transfer becomes effective by the buyer. The buyer will have 3 working days to make the corresponding entry in the bank account provided by the designer from the moment he or she receives the order confirmation mail. In case this transfer is not done in those 3 days, the order will be canceled
Ekohunters takes the necessary security measures in order to protect its clients and the data provided by them. The payment process operates on a secure server using the SSL(Secure Socket Layer)protocol, that establishes a connexion that transfers encrypted data. The user it's transferring the data to the ekohunters internet server and not to any other, and between the internet server and the user the data is transmitted encrypted, averting any manipulation or caption by third parties.
Additionally Ekohunters expresses that, any storage or access to sensitive data relating to the form of payment or its processing entity, will be to manage payments and collections. Once the purchase is finalised, a electronic document that formalises the contract and verifies the purchase is created.
At that moment an email is sent to the user with the final purchase conditions and with all the order, payment, delivery and billing information.
The payment will be formalised at the reception of the confirmation email detailing the purchase. sent by ekohunters.
In case of payment through bank transfer the price of the purchased product will not be settled and therefore the product will not be sent to the buyer until the bank transfer is made.
The user-buyers will be able to check their dashboard /orders after registering.
1) Fulfil the charged price as well as the logistic and custom costs.
2) Provide personal data in order to make the purchase(payment) and the shipping. It will be the users responsibility to keep the personal data up to date.
3) The user must ensure that all the information provided in the purchase form is true and accurate.
4) The users accept sthe purchase conditions and website rules when registering. If you do not register and continue operating " as guest" you will have to accept the general conditions prior to confirming your order.
5) The user must inform Ekohunters as quickly as possible of any fraudulent movement or payment made with their card on the website, so as to enable Ekohunters to take any necessary action.
6) The user until the product is received will answer as quickly and carefully as possible to any correspondence regarding the purchasing process.
The user buyer, will have 14 calendar days from the User or a third party indicated by him, other than the carrier, acquires the material possession of the product
The withdrawal is excluded for any product ordered in measure. Namely, the exclusive Products ordered by the customer to the designer beyond the day of hiring this service. That is, as stated by law may only exercise the withdrawal for this type of service the day of the contract celebration.
Withdrawal forms will be at the disposal of the clients in case they wish to use them. The right to withdrawal can be exercised as long as it's unambiguous and is sent directly to ekohunters either by mail or email,as established by the withdrawal form accesible at your peronsal control panel
The user has 14 calendar days since expressing their wish to return the product to Seller.
Ekohunters will refund the purchase once the unequivocal statement of withdrawal occurs along with the return of the product when it has reached the seller. Ekohunters, may withhold the reimbursement until receipt of goods by the seller, or until the user has supplied evidence of repayment thereof.
Likewise ekohunters has 7 calendar days since the withdrawal declaration to return the purchase price once the product has already been returned to the seller. Ekohunters can retain the refund until the goods are received by the seller or until the user has submitted prove of the return.
Equally the returned products(Goods) after the user withdrawal will be thoroughly checked out , any decrease in value that they may have suffered as a result of poor handling will be the users responsibility.
As a result of exercising the right to withdrawal the user will have to pay for the return costs of the product, which can be high due to the special features of the product.
This right to withdrawal will not be exercisable on all professional services offered by ekohunters. The cancellation of these services will not be exercisable once the services have been started or performed, if they are a supply of goods tailored to the consumer/users demands.
If the purchased product is not available either by force majeure, ekohunters will inform by email of the products availability period and will request the complete or partial cancellation of the order. Complete cancellation will result in a total refund and a partial will carry a refund of the price of the unavailable purchased products.
Ekohunters is not responsible for the content, quality and composition of the products that are offered through the Service, the veracity of their information, or actions taken based on the offer. The provider of each product registered at Ekohunters, will be solely responsible for the quality of the product, or any failure or damage derivered for the non conformity of his production or packaging.
The products and services sold by ekohunters have a 2 year warranty for non-conformity. The user will have to inform ekohunters of any non-conformity 2 months after the discovery of them
Likewise, the manufacturer is responsible for managing the necessary after-sales parts warranty, refunds and spare parts, as stated by the Law
Running of the ekohunters.com website
Ekohunters does not guarantee the availability and continuance of the website.
Whenever possible, Ekohunters will give prior notice of interruptions and, complete stop of the functioning of the website.
Ekohunters doesn't guarantee the use of the website for any particular activity other than the offered services, and doesn't guarantee its infallibility.
Ekohunters excludes, to the extent permitted by the law, any liability for damages of any kind that may be due to lack of availability or continuity in the operation of the service, or the fraudulent use that Users They may have been able to attribute to it, his fallibility, and in particular, though not exclusively, to the failures in access to different web pages website or those from which the service is provided.
The only responsibility for losses assumed by Ekohunters suffered by designers as a result of our breach of any of the terms of the Agreement, is strictly limited to the total fees effectively paid by you within six months immediately preceding the date of the infringement .The only responsibility for losses assumed by Ekohunters designers who suffer as a result of our breach of any of the terms of the agreement, is strictly limited to the total fees you actually paid for within six months immediately preceding the date of the infringement.
Ekohunters won't be responsible of indirect damage that occur as a secondary effect to the main loss or damage, including but not limited to:
Loss of Income or Revenue
Loss of Business
Loss of Profit or contracts
Loss of Previous Savings
Loss of Data
Ekohunters does not guarantee the absence of virus or other elements in the content that may alter your computer system (software and hardware) or electronic documents and files stored on their computer system.
Ekohunters does not assume any liability arising from the use that users may make of the materials of the Website or linked websites, whether prohibited or permitted, in violation of intellectual property rights and / or industrial contents of the website or third.
Ekohunters does not assume any responsibility for any damage or harm caused to users as a result of normal or abnormal operation of the search tools, organization or location of the content and / or access to the Website and in general , errors or problems arising in the development or implementation of the technical elements that the website or provide to the user program./p>
Ekohunters does not assume any responsibility for the acts or omissions of third parties, regardless of whether these third parties may be bound by a contractual Ekohunters
Ekohunters does not assume any responsibility for the access of minors to the content included on the website, being the responsibility of parents or guardians to exercise proper control over the activity of children or minors in their care or install any tools Control of Internet use in order to prevent access to materials or content unsuitable for minors, as well as sending personal data without the permission of their parents or guardians.
Ekohunters assumes no responsibility for any errors or delays in access to the Website by the user when entering your data in the registration form, the slowness or inability to receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems on the Internet, fortuitous events or force majeure and any other unforeseeable contingency Ekohunters good faith.
Ekohunters assumes no responsibility whatsoever for failures or incidents that may occur in communications, defaced or incomplete transmissions so that there is no guarantee that the Website is constantly operating.
Ekohunters assumes no responsibility for any errors or damage to the Website by inefficient use and bad faith on the part of the user.
Ekohunters promises to solve the problems that may arise and provide all necessary support to the user to reach a quick and satisfactory resolution of any incidents that may arise in the Website.
If suspected of disloyal or unlawful misconduct Ekohunters reserves the right at our sole discretion, at any time and without liability or the need to give you prior notice or to refund any unused services to; suspend or revoke your registration (where applicable) and your right to access and/or use ekohunters or submit any Content to ekohunters.
This Agreement and all matters arising from or connected with it (including but not limited to any non-contractual obligations) shall be governed by and construed in accordance with Spanish law. Each Party agrees that the courts of Bilbao have exclusive jurisdiction to determine any dispute arising out of or in connection with this Agreement unless the law sees fit in other way.
All conditions, representations, warranties and other terms which might otherwise be implied by statute, common law or the law of equity are excluded.
If any of the Terms or conditions and any dispute or claim arising out of or in connection with it or its subject matter are considered non enforceable or invalid in any way, the rest of the Website Terms and Conditions shall prevail.
To register as a buyer in the ekohunters platform you acknowledge that you have read, understood and agree to be bound by the legal notice as well as the conditions of use and the legal clauses governing this site and that you agree to accept this contract terms in your contractual relathionship with ekohunters.com.
We are a community of
more than 6.300 Eco designed Products Ref.
On Ekohunters we work every day to offer you the largest collection of ecological and sustainable eco-designed products, whose production process takes into account environmental and social criteria
We have developed a methodology that allows us to evaluate the degree of eco-effectiveness of the products to help you make a more conscious purchase decision .
Ekohunters S.L Campo Volantín nº4-7º 48007 Bilbao, Bizkaia
Ekohunters. All Rights Reserved 2015-2019.
Ekohunters,sl.l ha sido beneficiaria del Fondo Europeo de Desarrollo Regional cuyo objetivo es Mejorar la competitividad de las Pymes , impulsando la estrategia online de la empresa a nivel internacional a través del Marketing Digital. Para ello ha contado con el apoyo del Programa Xpande Digital de la Cámara de Comercio de Bilbao.