Please read these conditions of use (Agreement) by Ekohunters S.L. carefully before using this company’s services. Visiting the website or using the services offered, you implicitly accept that you have read and agree with the conditions of this agreement, excluding any other conditions not set out here. If you do not unconditionally accept all the terms and conditions of this agreement, you have no right to use the website or the services offered. Therefore, the use of the services provided by Ekohunters S.L. is conditioned on your acceptance and express consent to all the terms and conditions of this agreement.
Ekohunters S.L. reserves the right, at its sole discretion, to modify this agreement at any time by publishing a notice on the website or by sending a notification by e-mail or post. You are responsible for reviewing and becoming familiar with such modifications. Your use of the Services following user notification constitutes acceptance of these modified terms and conditions agreement.
Ekohunters S.L. has its registered office at Calle Campo volantín Nº4 -7º – Bilbao, Bizkaia, Spain with CIF B95719506, a company registered in the Biscayan Commercial Registry, Volume 5363, Folio 37, First Page Registration BI-62002. The contact e-mail address is firstname.lastname@example.org.
The use of any of the services included in the web platform Ekohunters.com confers the client’s condition of the same, as a final consumer of the same. The consideration of customer implies full and unreserved acceptance of the conditions of use of purchase or sale of the same as well as all notices, rules of use, requirements, and instructions, made known to the User to replace, complete, and/ or modify this document, by accepting them as required by law.
If you decide to register on the ekohunters.com platform as a buyer, you must give guarantees that:
- You are legally capable of entering into binding contracts
- (If you are an individual entrepreneur / natural person ) You are at least 18 years old
- All information on the membership application form is true and accurate.
To use the Website, minors must first obtain permission from their parents, guardians, or legal representatives, who will be held responsible for all acts performed by the minors in their care.
The Company does not collect or solicit personal information from any person under 18 or allow such persons to register for the Services. If you are under 18, please do not attempt to register for the Services or send us any information about yourself, including your name, address, telephone number, or email address. No one under the age of 18 may provide any personal information to the Company.
If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we may possess any information from or about a child under 18, please contact us at email@example.com.
All those who wish to formalize the purchase of one or more products must register and accept the conditions as a previous step to complete the process.
Through the Website, Ekohunters.com offers users a series of services aimed at two distinct types of customers:
Individual buyers: Any person who does not consider himself to be a wholesale buyer.
Wholesale buyers(TRADE): Private companies and public bodies
The services are regulated in the clauses available at all times on the Website.
The offer of products, their descriptions, and qualities are made based on information and documentation provided by Ekohunters’ catalog suppliers.
Similarly, photographs, graphic or iconographic representations, and videos relating to products and services and trade names, trademarks, or distinctive signs of any kind contained on the Website are intended to provide the User with as much information as possible.
By their unique nature, some of these products may be subject to special conditions of sale in addition to the general conditions indicated for such products. If they exist, these conditions will always be accessible to users in the corresponding link together with the description of the product.
In accordance with this general and particular condition, the User must accept the specific conditions (including, but not limited to, compliance with any terms and conditions, rates, and reservations established) before purchasing the product. The provisions in these Conditions of Sale may be modified according to the product’s corresponding particular conditions. In case of conflict or contradiction, the specific sale requirements will prevail over these Terms of Sale. Consequently, the User must read carefully, in addition to the Conditions of Sale, the particular needs of purchase, which will be understood to be accepted at the time the User proceeds to purchase the product.
The price of products marketed by Ekohunters.com includes VAT in the section for General Users. Not so for the TRADE users section, aimed at companies and public bodies
The prices do not include the shipping costs of the products. These are detailed in the payment process (shopping cart) and must be accepted by the Buyer User before placing the order.
In the case of an EXPORT/IMPORT (outside the EU), the final price paid for the product does not include the expenses corresponding to “Tariffs and Customs.
These expenses will be satisfied by the customer at the arrival of the product to the destination country.
Similarly, it is the User’s responsibility to keep all information provided to Ekohunters permanently updated so that it corresponds, at all times, to the User’s actual situation. In any case, the User shall be solely responsible for any false or inaccurate statements made and for any damages caused to Ekohunters or third parties by the information provided.
All personal data provided by the User will be treated and protected in accordance with the provisions of Law 15/1999 on data protection.
Once the data has been completed and the payment method selected, Ekohunters will provide the User with all the information on the screen where the characteristics of the order, product/s and service/s, price, shipping costs, delivery date, and additional costs will be reported. In import or export (EU) cases, the costs for customs and duties can not be calculated by Ekohunters, being these satisfied by the buyer in the buyer’s country’s customs agency.
By registering, you automatically accept the terms and conditions governing the sale of Ekohunters.com. If you buy as a guest, you must accept the terms to complete the purchase process.
Once accepted the terms and conditions, you will proceed to complete the purchase by selecting the button “Confirm Purchase,” which will automatically generate the obligation of delivery by the Designer-Seller of your product ordered as well as the obligation born in the buyer to satisfy the purchase price of the requested product / s.
The payment of the price and the consequent expenses that it involves, such as the shipping costs of the products acquired through the web, can be made by the following means of payment:
- Credit cards (VISA, MasterCard, American Express)
- Debit Cards
- Bank Transfer: In case the buyer chooses this modality to pay the cart, the shipment will not take place until the moment in which the transference becomes effective by the buyer. The buyer will have three working days to make the corresponding deposit in the bank account provided by Ekohunters from the moment he receives the order confirmation e-mail. If the transfer is not made within three days, the order will be considered canceled.
In order to protect its customers and the data they provide, Ekohunters has all the necessary security measures. Among others, the payment process works on a secure server using the SSL protocol (Secure Socket Layer), which establishes a connection so that the information is transmitted encrypted. The User is communicating his data to the Ekohunters server center and not to any other. Between the User and the Ekohunters server center, the data is transmitted in encrypted form, preventing possible reading or manipulation by third parties.
Ekohunters also states that if it has access to and stores sensitive data relating to the means of payment used by the User together with the relevant payment processing entity, it will have access to this data to process payments and collections.
Once the purchase process is completed, an electronic document is generated in which the contract is formalized. The customer will receive an e-mail confirming that the purchase has been made. At this time, an e-mail is sent to the User where the final conditions of the purchase will appear with all the order, payments, reception, and invoicing data.
The payment will be formalized upon receipt of the e-mail sent by Ekohunters confirming the order, and the price will be invoiced at that time.
If you choose the bank transfer method to meet the price of the product ordered, we will not set the order as confirmed until we have received the transfer from your bank.
After their registration, buyers will have the possibility to consult their Control Panel, where they will find detailed information about their activity.
- Satisfy the price imposed along with the logistics and customs expenses.
- To facilitate the personal data in order to be able to make the purchase (Payments) and the subsequent shipment. It is the User’s responsibility to keep all information provided to Ekohunters permanently updated so that it corresponds, at all times, to the User’s actual situation.
- The User must guarantee that all information provided through the purchase form is truthful.
- The User is obliged to accept the conditions of sale and operation of the site Ekohunters.com as a step prior to completing the purchase.
- The User shall at all times notify Ekohunters of any fraudulent payments or movements on the card used for purchases on this website in the shortest possible time so that Ekohunters can take the necessary steps.
- The User must at all times take care of any communications that may arise from the purchase process with due diligence and speed until the time of receipt of the product in the place indicated by the User.
Neither party shall be liable for any failure or delay in the performance of any of its obligations under a contract caused by events beyond its reasonable control (“Force Majeure”).
A Force Majeure Event includes any act, event, omission, or accident that is beyond the reasonable control of a party and includes in particular (without limitation) the following:
Strikes, lockouts or other industrial action, riots, invasion, threat of terrorist attack, terrorist attack, war (whether declared or not), or threat or preparation for war; Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters; Impossibility of the use of railroads, ships, aircraft, motor transport or other means of public or private transportation; Impossibility of the use of public or private telecommunications networks.
The Contract by the party affected by the force majeure will be considered suspended for the period in which the Force Majeure Cause continues and will have an extension of time for performance at least equal to that period’s duration.
The affected party/ies will use all reasonable efforts they can bring the Force Majeure Event to a close or to find a solution by which their obligations under the affected Contract will be least impaired despite the Force Majeure Event
The User will have 14 calendar days from the time the User or a third party indicated by the User, other than the carrier, acquires the material possession of the product, or; a) from the time the service is contracted (unless the service has begun to be executed or has been completed in full), to withdraw from the sales contract as established by law. That is to say, for example, for the contracting of a product ordered to measure.
The withdrawal is excluded for any product that is ordered to measure. As the law states, the withdrawal for this type of service can only be exercised on the day of the contract conclusion.
Ekohunters makes available to the customer who wishes the customer’s withdrawal form to exercise their right if it is considered necessary. This right may be exercised by the interested party as long as it is made unambiguously with its decision, sending it to Ekohunters, as set out in the conditions collected in the Withdrawal Form itself, accessible through the CHANGES AND RETURNS section of your control panel.
The User has 14 calendar days from the date of the manifestation of his will to withdraw from the contract to send the product to the seller.
Likewise, a wide recognition of the goods (Products) received after the withdrawal by the User will be carried out, being this one responsible for the decrease of value that these could have suffered due to the insufficient diligence in the manipulation given the special nature, characteristics, and operation of the diverse products.
The User must bear the cost of logistical return of the product in the exercise of the right of withdrawal, which can be high depending on the product’s characteristics.
This right of withdrawal will not be exercised on each and every one of the professional services offered by the Ekohunters platform. The withdrawal of these services will not be exercised in any case once these services have begun or executed when it is a supply of goods made to the specifications of the consumer or User, personalized.
Suppose, for reasons of force majeure, the product is not available after the purchase has been made. In that case, Ekohunters will notify the user by email of the product’s availability, requesting the possible total or partial cancellation of the order if the user so wishes. In the case of a total cancellation, the total amount of the order will be refunded. Only the price of the unavailable products and services will be refunded in the case of partial cancellation.
The seller (designer) is obliged to deliver to the consumer and user products that conform with the contract, responding to him for any lack of conformity at the time of delivery of the product.
The products and services sold by the designers/producers through the Ekohunters online platform have a two (2) year guarantee for lack of conformity. The user will inform Ekohunters of the lack of agreement, using the email address provided in the user control panel (RMA).
In these cases, and after opening the buyer’s related incident, Ekohunters will contact the seller to offer good management.
The manufacturers will also manage the after-sales warranty, spare parts, and necessary parts, as provided by law.
Caution: Each warranty’s conditions depend on each manufacturer and are usually described in the warranty card that comes with each product.
Ekohunters does not guarantee the availability and continuity of the Website.
Where possible, Ekohunters will give prior notice of any interruptions and, where applicable, termination of the operation of the Website.
Ekohunters also does not guarantee the Website’s usefulness for any particular activity, except for the services offered or its infallibility.
Ekohunters excludes, to the fullest extent permitted by law, any liability for damages of any kind that may result from the unavailability or continued operation of the Services, or from the failure of the usefulness that Users may have attributed to it, to its fallibility, and in particular, but not exclusively, to failures in accessing the web platform from which the Service is provided.
The only liability for losses incurred by Ekohunters due to our breach of any of the terms of the Agreement is strictly limited to the total fees paid by you within the six months immediately preceding the date of the violation.
Ekohunters is not liable for indirect damages that occur as a side effect of the primary loss or damage, including but not limited to:
- Loss of income or rent.
- Loss of business.
- Loss of profits or contracts.
- Loss of anticipated savings.
- Loss of data.
Ekohunters is not responsible for any damage caused by viruses or other content elements, which may cause alterations in the computer system, electronic documents, or files of users.
Ekohunters assumes no liability whatsoever for the use that users may make of the materials on the Website (whether or not inserted by Ekohunters) or linked websites, whether or not such use is prohibited or permitted, in violation of intellectual and/or industrial property rights of the contents of the Website or third parties.
Ekohunters accepts no liability whatsoever for any damage caused to users as a result of the ordinary or abnormal operation of search tools, the organization or location of content and/or access to the Website, and, in general, for any errors or problems that may arise in the development or implementation of technical elements provided to the User by the Website or a program.
Ekohunters does not assume any liability for third parties’ acts or omissions, regardless of whether these third parties may be contractually bound to Ekohunters.
Ekohunters does not assume any responsibility for the access of minors to the contents included in the Website. It is the responsibility of their parents or guardians to exercise adequate control over the activity of their children or minors in their care or to install any of the tools to control the use of the Internet to prevent access to material or content not suitable for minors, as well as the sending of personal data without the prior authorization of their parents or guardians.
Ekohunters does not assume any liability for errors or delays in access to the Website by the User when entering their data in the registration form, the slowness or impossibility of receiving confirmation of the order by the recipients, or any anomaly that may arise when these incidents are due to problems in the Internet network, causes of force majeure or fortuitous event and any other unforeseeable contingency beyond the good faith of Ekohunters.
Ekohunters does not assume any responsibility for any failure or incident that may occur in communications, deletion, or incomplete transmissions, so there is no guarantee that the Website will be continuously operational.
Under no circumstances will Ekohunters assume liability for errors or damage to the Website caused by inefficient and bad-faith use by the User.
Ekohunters assumes no responsibility for the operability or problems with the email address provided by the User for the sending of the order confirmation.
In any case, Ekohunters undertakes to do everything in its power to solve any problems that may arise during the regular operation of the web platform, trying to offer users a satisfactory solution as soon as possible.
The parties are subject to Spanish law unless there is another mandatory rule; by accepting these general conditions, you are accepting that the applicable law is the Spanish law and, unless the law provides otherwise, the competent jurisdiction is that of the Courts of Bilbao, to which both parties agree to submit.
All conditions, warranties, and other terms that may be implied by law, common law, or equity are excluded.
If any of these terms and conditions or any provision of a contract is determined by any competent authority to be invalid, illegal, or unenforceable to any extent, such term, condition, or provision, will be severed from the remaining terms, conditions, and provisions which shall remain valid to the fullest extent permitted by law.